Returns & Exchanges

At Stories, we want every piece to feel at home in your space, which is why we offer a 30-day return window for all furniture and decor. If a curated item doesn't quite fit your narrative, we are here to help you find a better chapter for your home.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Item

  Carefully repackage your items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.